About this site
Contact us
How to reach the Pinoy Slot Guide editorial team, what we can help with, and where to turn for problems with an operator.
You can reach the Pinoy Slot Guide editorial team by email. We read every message and aim to reply within three working days, Monday to Friday, Philippine time (PHT, UTC+8).
- Editorial and corrections[email protected]
- Privacy requests[email protected]
- Reply timeWithin 3 working days
- Office hoursMon to Fri, 9:00 to 18:00 PHT
What to write to us about
- Corrections: a fact on a page is wrong or out of date. Please include the page address and, if you can, the source that shows the correct information.
- Operators and affiliate programmes: please read our partnership page first; it explains what we need before we can write about a site.
- Privacy requests: access to, correction or deletion of personal data, as described in our privacy policy.
What we cannot help with
We are an editorial website, not a casino. We cannot open or close player accounts, look into deposits or withdrawals, or step into a dispute with an operator. For those, contact the operator’s own support first. If the site is licensed by PAGCOR and the problem is not resolved, PAGCOR’s regulatory contacts are listed on its contact page.
If gambling is causing you or your family harm, please do not wait for an email reply. PAGCOR’s helpline is free, confidential and open 24/7 at (02) 8248-9568. Our responsible gambling guide explains self-exclusion and lists support centres.